Cherokee Federal Benefits Carriers | Helpful Contacts
OCONUS and Guam Based CFED-Team Members
Effective August 18, 2025, CFED team members manage their credentials to access benefit carriers’ sites and apps.
| Benefit | Contact | Phone | Web |
|---|---|---|---|
| All Human Resources questions | HRresponse | 1-844-411-2333 | CFEDHR.Response@cherokee-federal.com |
| Benefits Enrollment Center | Alight | 1-833-900-2968 | digital.alight.com/cnb |
| Medical | United Healthcare Global | 1-877-844-2080 | myuhc.com |
| Dental | United Healthcare Global | 1-877-844-2080 | myuhc.com |
| Vision | United Healthcare Global | 1-877-844-2080 | myuhc.com |
| Telemedicine | United Healthcare Global | 1-877-844-2080 | myuhc.com |
| Prescription Drug | Optum Rx | N/A | myuhc.com |
| Employee Assistance Program (EAP) | Optum | N/A | livewell.optum.com | Code: uhcglobal |
| Wellbeing and Assistance Services | United Healthcare Global | 1-877-844-2080 | myuhc.com |
| Life & AD&D Insurance | MetLife | N/A | N/A |
| Long Term Disability | MetLife | N/A | N/A |
| Flexible Spending Account (FSA) | Alight | 1-833-900-2968 | digital.alight.com/cnb |
| Health Savings Account (HSA) | Alight | 1-833-900-2968 | digital.alight.com/cnb |
|
Financial Wellness *Only if you also have a stateside address |
Fidelity Investments | 1-800-835-5097 | nb.fidelity.com/public/nb/401k/home |